Privacy Policy

Introduction

This Privacy Policy describes how XQM Health (“XQM,” “we,” “us,” or “our”) handles information when you visit our website at xqmhealth.com (the “Site”), interact with our content, or contact us about our services, including when you inquire about consulting or related professional services.

By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

Information we collect

We may collect the following categories of information:

• Information you provide directly. For example, when you email us, book a session, submit an inquiry, apply for a program, request materials (such as case studies), or otherwise communicate with us, we may receive your name, email address, phone number, company or organization name, role or title, message content, and any other details you choose to provide.
• Technical and usage data. When you use the Site, we and our service providers may automatically receive information such as IP address, device type, browser type and version, general location derived from IP, pages viewed, referring / exit pages, and timestamps. We may use cookies or similar technologies as described below.

How we use information

We use information for purposes such as:

• Responding to inquiries and providing client or prospective-client support
• Scheduling, confirming, and delivering advisory or coaching engagements where applicable
• Operating, securing, and improving the Site and our communications
• Analyzing usage trends in aggregate to understand what content is useful
• Complying with law, protecting rights and safety, and enforcing our terms
• With your consent, where consent is required by applicable law

How we share information

We do not sell your personal information as that term is commonly understood under U.S. state privacy laws. We may share information with:

• Service providers who assist us with hosting, analytics, email delivery, scheduling, forms, document delivery, customer relationship management, or similar functions, subject to contractual obligations to use data only on our instructions and to protect it appropriately.
• Professional advisors such as lawyers or accountants where reasonably necessary.
• Authorities when required by law, legal process, or to protect the rights, property, or safety of XQM, our users, or others.
• Business transfers in connection with a merger, acquisition, financing, or sale of assets, where information may be transferred as part of that transaction subject to appropriate safeguards.

Some third-party tools (for example, embedded scheduling or application forms) are operated by independent companies. Their collection and use of information is governed by their own privacy policies.

Cookies and similar technologies

We may use cookies and similar technologies to remember preferences, measure Site performance, and understand how visitors navigate the Site. You can control cookies through your browser settings; disabling cookies may affect certain features.

On this Site you can also open Cookie settings in the footer (or from prompts where third-party embeds are gated) to allow or refuse optional analytics and marketing/embed cookies; your choice is stored locally in your browser.

Retention

We retain information for as long as needed to fulfill the purposes described in this Policy, unless a longer period is required or permitted by law. Retention periods can vary depending on the nature of the data and our relationship with you.

Security

We implement reasonable administrative, technical, and organizational measures designed to protect information we hold. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights under applicable privacy laws, which can include rights to access, correct, delete, or port certain personal information, or to opt out of certain processing. If you wish to exercise rights that apply to you, contact us using the information below. We may need to verify your request before responding.

If you are a California resident, California law may provide you with additional rights regarding personal information. We do not sell personal information and do not use or disclose sensitive personal information for purposes that would require a “Limit the Use of My Sensitive Personal Information” link under the CPRA.

If you are in the European Economic Area, the United Kingdom, or Switzerland, our processing may be supported by legitimate interests or your consent where required, and you may have the right to lodge a complaint with a supervisory authority.

Children's privacy

The Site is intended for business and professional audiences and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take appropriate steps to delete it.

International visitors

We are based in the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other countries where privacy laws may differ from those in your jurisdiction.

Changes to this Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated through additional notice where appropriate.

Contact us

For privacy-related questions or requests, contact us at info@xqmhealth.com.